Frequently Asked Questions

Glideflo is a cloud-based workflow automation platform that takes repetitive tasks off your team and streamlines your processes, whether that is insurance claims, compliance checks or back-office operations. It uses AI, a low-code interface and real-time analytics to help your team do more with the same people. You can run it yourself as a platform, or have us run one of our ready-made campaigns on it for you.

The platform is Glideflo run by your team: your workflows, your rules, your dashboards. The campaigns are Glideflo run by ours. We currently offer five: Re-engagement for motor finance back books, Glideflo Pro tax claims, for insolvency practitioners both re-engagement and Glideflo Pro tax claims across the arrangements they supervise, and Glideflo Pro tax claims for debt management providers across the plans they administer. Every campaign is priced in the open, with a live model you can drive before you ever speak to us.

No. Glideflo's low-code design means anyone can drag and drop workflows, set up rules, and even build custom fields without needing a dedicated developer or an IT overhaul.

No. While Glideflo was born in the high-stakes world of claims management, any data-heavy or rules-driven process can benefit, from financial services to contact centres to legal firms. We also run dedicated campaigns for motor finance claims books, for the insolvency practitioners realising them, and for debt management providers.

We built Glideflo in a strict regulatory environment, so it comes with audit trails, permission controls, and strong encryption out of the box. Our campaigns go further still: outreach runs inside PECR and UK GDPR, with quiet hours, a one-click STOP on every message, permanent opt-outs and vulnerable-customer routing built in, and every action timestamped into a six year audit vault.

On average, clients enjoy at least a fourfold return on their investment. We've helped mid-size teams replace the work of 10 full-time staff, and large enterprises save millions annually. Your actual ROI depends on your current processes and volumes; the calculator on our homepage gives you a quick first estimate.

Yes. Glideflo comes with a wide range of integrations, plus open REST APIs and webhook support, so you can connect your CRM, billing and other tools without leaving data stranded in silos.

Two ways, depending on how you use us. The platform is a monthly subscription scoped to your operation: book a demo and we'll size it with you. The campaigns are pay-for-what-you-use: delivery costs passed through at openly published rates, our mark-up printed next to them and falling as spend grows, with no set-up fee and no minimum term on re-engagement. You can price any campaign yourself online before speaking to us.

Because your advisers will run our numbers through their own tools before the second meeting, and we would rather they did. Every rate is published, versioned and defensible, and nothing is bespoke to any reader: the rates you see are the rates every client gets. In this market, the vendor whose numbers check out is the one who gets the book.

Glideflo Pro is our fully managed motor finance tax claims service. There are no credits and no black box: every email, text, connected minute and identity check is passed through at published rates, plus a published mark-up that starts at 60% and falls to 30% as spend grows. You can start with a 10,000 customer trial. Design your service here.

Yes. We run a dedicated re-engagement campaign for administrators and officeholders of claims books, designed to preserve the realisable value of a funded book: fresh signed authorities and free-route acknowledgements under CMCOB 4.3.1R(1A), at openly published rates, approved one round at a time. Benchmark the book here. For IVA supervisors we also run Glideflo Pro tax claims across the arrangements they supervise, with every recovery paid into the arrangement after a published claim fee. Design your programme here.

Yes. For FCA authorised debt management plan providers we run Glideflo Pro tax claims across the plans they administer. Our HMRC registered tax partner charges the customer a published claim fee and pays a published share to the firm, so the firm charges its customers nothing; the refund is the customer's, and every recovery triggers the plan review CONC 8.8.1R already requires. The fee arrangement is disclosed to the customer before they sign, as CONC 8.7.4R asks. Design your programme here.

Yes. We include a built-in CRM component for teams who need it. You can add custom tables, fields, and relationships to tailor everything to your unique business workflows.

We are the team that recovered close to a billion pounds for claimants at We Fight Any Claim, and we run a lean Australian claims operation on this same platform from the UK today. Glideflo is a product of FSG Global Ltd. We are a technology company serving claims firms: your book is a client relationship, never our opportunity, and your customers are contracted to you throughout.

Yes. Every client gets dedicated support from the team that built the platform, and campaign clients can follow progress in a live dashboard they can open at any hour.

Book a demo and see Glideflo in action. For the platform, we'll help you size the package that makes sense, then onboard you with a simple process. For a campaign, you don't even need to wait: open any campaign page, drive the model yourself, and talk to us when the numbers look right.