Frequently Asked Questions
Still Got Questions? Get in Touch
email | hello@glideflo.co.uk
telephone | (02921) 685 251
What exactly is GlideFlo?
GlideFlo is a cloud-based workflow automation platform that slashes repetitive tasks and streamlines your processes—whether it’s insurance claims, compliance checks, or back-office operations. It uses AI, a low-code interface, and real-time analytics to help you work smarter, not harder.
Do I need to be a tech guru to use it?
Not at all. GlideFlo’s low-code design means anyone can drag and drop workflows, set up rules, and even build custom fields without needing a dedicated developer or an IT overhaul.
Is it only for insurance companies?
Nope. While GlideFlo was born in the high-stakes world of claims management, any data-heavy or rules-driven process can benefit—from financial services to contact centres to legal firms.
How does GlideFlo handle compliance?
We built GlideFlo in a strict regulatory environment, so it comes with audit trails, permission controls, and strong encryption out of the box. Everything is logged and traceable, helping you meet regulatory requirements.
What kind of ROI can I expect?
Most clients see an 3–4× return on investment. We’ve helped mid-size teams replace the work of 10 full-time staff, and large enterprises save millions annually. Your actual ROI depends on your current processes and volumes.
Does it integrate with our existing systems?
Absolutely. GlideFlo comes with a wide range of integrations, plus open REST APIs and webhook support. That means you can quickly connect your CRM, billing, or other tools—no data silos required.
How is pricing structured?
We offer subscription-based plans—Essentials, Pro, and Enterprise—so you can pay for just what you need. Plus, upgrading or downgrading is simple as your volume changes.
Can I use GlideFlo as a CRM?
Yes! We include a built-in CRM component for teams who need it. You can add custom tables, fields, and relationships to tailor everything to your unique business workflows.
Do you offer support if we get stuck?
Definitely. Each plan includes dedicated support, with faster response times in higher tiers. Enterprise clients also get premium 24/7 coverage if they need it.
How do we get started?
Book a demo and see GlideFlo in action. We’ll help you size the package that makes sense for you, then provide a simple onboarding process—so you can start automating tasks and slashing overhead fast.